Privacy notice

Who we are

Envizage I.T. Limited (company number 05757953) is responsible for personal information described in this notice. Our Information Commissioner’s Office registration number is ZC300013, registered on 12 November 2026; ICO registrations renew annually. For privacy questions, contact privacy@envizageit.co.uk.

Information we collect

If you use our contact form, we collect the information you choose to provide, including your name, email address, company name, preferred contact method, how you heard about us, and the contents of your message. The “how did you hear about us?” question is optional, and the company-name field is optional. The form also contains a hidden anti-spam field; if it is completed, the submission is rejected and the field is not included in an enquiry email.

If you accept optional analytics, we collect limited website usage information such as page visits and selected link clicks. Client IP addresses are not stored with analytics events. See our Cookie Notice for details.

Where information comes from

We collect personal information directly from you when you use this site or send us an enquiry.

How we use information

We use contact-form information to respond to your enquiry, take steps you request before entering a contract, and manage any resulting business relationship. We send enquiries to our business inbox using a website email-delivery provider. The provider processes the information to deliver the message on our behalf. We use optional analytics information to understand how visitors use our website and improve it, only where you have given consent.

Lawful bases

Depending on the circumstances, we process enquiry information because it is necessary to take steps at your request before a contract, or to pursue our legitimate interests in responding to business enquiries and managing customer relationships. We keep customer, contract and financial records because of a legal obligation: tax law requires us to keep them for at least six years. We keep security logs to keep our website secure (legitimate interests). Optional analytics is processed on the basis of your consent. You can withdraw analytics consent at any time through Cookie settings.

Who we share information with

Contact form submissions are sent to our enquiries email address using an email-delivery service provided by our website platform, which processes submissions on our behalf and forwards them to our enquiries inbox. Our website is hosted by a third-party hosting provider, which may process server log data on our behalf; details will be published here once confirmed. If you consent to analytics, website usage information is sent to PostHog EU Cloud, which is hosted in Frankfurt. We do not use session replay, and we do not send contact-form entries to PostHog. These providers process information to support the relevant website services.

How long we keep information

Enquiries that do not become customers are kept for 12 months after the last meaningful contact, meaning a substantive reply from either side rather than an automated message, then deleted unless we need to retain them for a specific legal claim or obligation. Customer, contract and financial records are kept during the relationship and generally for six years after the end of the relevant financial year, subject to longer legal requirements or a specific dispute. Where our hosting provider generates security logs containing personal data (such as IP addresses) and makes them available to us, we delete the logs we access after 30 days. Our hosting provider may also retain logs under its own retention policy; we will publish details here once confirmed. Analytics event data is retained in PostHog EU Cloud for one year under the current project setting; PostHog may not delete expired events immediately. Personal data we process for IT customers is covered separately by the applicable data-processing terms, including arrangements for deletion or return at the end of service.

How we protect information

We use HTTPS across the site, keep our software up to date, and limit access to enquiry emails to authorised members of our team.

Automated decisions

We do not make decisions about you using automated processing.

Your rights

Depending on the circumstances, you may have the right to request access to, correction or deletion of your personal information, to restrict or object to certain processing, or to receive information in a portable format. Where processing is based on consent, you can withdraw it at any time; this does not affect processing already carried out. Contact us using the details above to exercise your rights.

You can also complain to the Information Commissioner’s Office.

Changes to this notice

We may update this notice when our website or information handling changes. The latest version will be posted on this page with its update date.

Cookie choices

For information about essential storage and optional analytics, read the Cookie Notice. You can change your choice at any time using the cookie settings link in the footer.